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- Helping Youth Pastors Disciple Students Since 2010 -
- Helping Youth Pastors Disciple Students Since 2010 -

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See something you need help with? We'd love to help!

Use the options below to get in touch. World-class customer care awaits!

FAQs (including Return Policy) Shipping Policy

Live Chat in the lower right corner of your screen

Call Us: (888) 969-6360 US and Canada, +1 205 941 7400 International

Customer Care: customercare@YM360.com

Mailing Address:
P.O. Box 36545
Birmingham, AL 35236
United States

Or, use the form below.

Shipping Details

Most orders $99 or more receive FREE Shipping!

Why Most? Some of our shipments are just too heavy or ship from Mars (not really). If you have a $99+ order in your cart and don't see a free shipping option, this is why.

FREE SHIPPING DETAILS

  • Order SUB-TOTAL (after discounts, before taxes) must be $99.
  • This promotional offer is only good for orders shipping to the contiguous 48 States.
  • Promotional value not valid for cash or cash equivalent toward purchases.
  • For free shipping orders, we may use UPS SurePost, UPS Ground, USPS Priority Mail, or USPS First Class Package service depending on your location and package weight. Orders may arrive in 1-8 business days. If you have a specific deadline for your order, please choose a paid shipping option to ensure it arrives on time.
  • Student Resource orders from Event Resources by YM360 are excluded from receiving free shipping. This includes student books, follow-up devotional journals, T-shirts, and bundles.

Questions about this promotion, or just need general shipping help? Use our Live Chat feature on our website, or email us: customercare@ym360.com. Either way, you're going to get world-class customer care.