How To Bring Good Out Of Your Mistakes

September 13th, 2011
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Image courtesy of shutterstock/B & T Media Group, Inc.

When I was in college I took an internship in the training department of a federal credit union. I was so excited to jump head first into the job. I envisioned myself doing everything perfectly. However, in my first week I made a major mistake: I had forgotten to send training materials to one of our branches. My boss got a call from the branch on the day they were needed. She had me drive the materials to the branch myself.

I was pretty humiliated and felt terrible. But my boss taught me a lesson I will never forget.

She asked me to send out an apology email to those involved. She asked that I remind them that I was new, and assure them that I would take steps to prevent this from happening again. Surprisingly, I received many supportive emails back. My boss explained to me that the focus shouldn’t be so much on the mistake you make, as it should be on what you do about it.

In youth ministry, and in any job, mistakes will happen. People will get disappointed. When this happens, it’s incredibly difficult not to put all the focus on being hard on yourself. But when we do this, we can fail to focus on what we do after the mistake is made to make things right.

Here are some helpful ways I have found to deal with mistakes and the resulting response. I’d love to hear your tips and advice, as well.

Evaluate The Backlash

When we make a mistake that affects someone else, there will always be some form of a response. The backlash from our mistakes is a natural response from those whom we inadvertently wrong. Instead of ignoring the backlash, or overreacting, we need to stop and actually address it. Evaluating ourselves is a tough thing to do. But that’s exactly what we must do when someone approaches us in response to our mistakes. We have to look inward.

Evaluation starts with prayer and introspection. We must ask ourselves where the truth is in the individual’s response. We have to work hard to see exactly what the individual is expressing in their backlash, what emotions they are feeling. And where there is truth in their words, we need to do something about it.

An Apology Goes A Long Way

Recently, I was wronged by someone else. This individual called me out in front of other people, blaming me for something that wasn’t my fault. I was embarrassed and hurt over the situation. But, the next day this person not only personally, but publicly apologized to me. I forgave that person and even gained more respect toward this indidivual for handling the mistake so humbly. It was something I have stored away for when it’s my turn to set aside my pride and apologize to someone.

When you own up to what you’ve done and make it right, it reveals strong character and a good sense of leadership. But, it sets in motion the process of healing the hurt of your mistake. As leaders, we can’t be afraid to admit when we’re wrong and to apologize accordingly.

Do The Work, Then Move On

After you have evaluated the situation and made it right, it’s time to move on. I am someone who dwells on my mistakes and replays them over multiple times in my head. Moving on can be particularly hard for me. But just as the Lord wipes our slates clean, we should do the same for others (and for ourselves). It’s important to forgive ourselves and learn from our mistakes, rather than being stuck in them.

What advice do you have for dealing with your mistakes?


Vickie Greatwood is the Youth and Young Adult Director at Francis Asbury United Methodist Church in Virginia Beach, Virginia. She has been in youth ministry for 2 years now and it is her heart to preach the word of God to teens and help them through the difficulties teenage years can bring. For more information on her youth program, visit www.francisasburyumc.org.

5 Responses to “How To Bring Good Out Of Your Mistakes”

  1. Karen B says:

    Great advice! In response to this,I have a question. It was said that the person came and apologized for blaming you for something that wasn’t your fault. What do you do if they don’t apologize and they keep blaming you for things.
    My husband and I are volunteers and are running our youth ministry. We have been under attack for the past month. We have one person that is spreading rumors and lies about the group. We had a meeting with this person to try to clear the air and shed light on the truth. They denied saying the things and basically said they only had a problem with them running down the stairs. Let me just say the things that he was spreading were way worse than that. For example one of the things was he accused them of bringing drinks into the youth room. Then we have people from another ministry in the church that are blaming us for problems in their ministry that we have nothing to do with. They have even made demands to the pastor regarding us.
    So, while I love the article and would love to be able to do the things that it says. It’s hard in our situation.
    Does anyone have any ideas?
    My husband and I have talked in the past about moving closer to his work and that thought has come into our head this week.

    • Andy@ym360 says:

      Karen,
      Thanks so much for sharing. Yes, it does seem as if you guys are dealing with something that is beyond a simple mistake on an individual’s part. Obviously, it’s really difficult to comment on what you are going through not knowing all the details. But, if I could pass along any thoughts it would be to choose “Christ-likeness” in these situations. Chances are, you can’t control how these other individuals choose to live their lives. You can only control yourself and your response to them. Cling to the truth, conduct yourself with grace and mercy, and trust God to take up the cause of the righteous, as the Bible tells us He will. And above all, pray, pray, pray . . . Sorry you are dealing with this. Hang in there!

  2. Vickie says:

    Karen,

    I agree with what Andy said. It’s really hard to go through situations like that and I am so sorry that you and your husband are. In this situation you just have to know that you are doing the right things. Like I said in the article, you need to honestly evaluate yourself and say “Is this true what people are saying?” If it is, that’s when action needs to be taken. If it’s not, all you can do is keep doing the right thing, and as Andy said, having that “Christ like” behavior towards the others. Again, I am sorry to hear you are going through that but I pray that peace will be brought to your situation.

    Blessings,
    Vickie

  3. Great lessons. We all make mistakes; I think what separates faithful leaders from others is their character when they have totally blown it.

  4. [...] was reading, How to Bring Good Out of Your Mistakes, over at Youth Ministry 360 and it made me thing about how often I say the word, [...]

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